Review Integrity & Content Policy
Version 1.0 — effective when published by Yummy Lebanon.
Honest reviews
Publish only your own genuine dining or delivery experiences. No fake accounts, fabricated visits, paid or incentivized positive ratings, intimidation, private personal information, hateful threats, unlawfully defamatory accusations, spam or unauthorized copyrighted content. A factual negative review is not removed simply because a business dislikes it. Sponsored exposure never buys a score or alters organic rankings.
Reports and notice-and-review
To report a review, restaurant media, trademark, promotional claim or other material, email yummy.Lebanon@gmail.com with the exact page URL, content involved, nature of the concern, basis for your claim, relevant evidence and a reachable reply address. Avoid emailing government identity documents or sensitive records without a secure channel. Reports involving imminent safety risk, credible threats, privacy exposure or suspected fraud are prioritized.
Review procedure
Our team reviews the context and may request evidence, preserve a limited audit record, temporarily restrict visibility, correct factual details, reject an unsupported complaint, or remove content that violates policy or law. We assess opposing information fairly where appropriate and document decisions. Restaurant claims/appeals have a target of a substantive first reply within five business days after sufficiently identifying the issue; a final outcome may take longer. We cannot promise immediate removal from search caches or previously shared links.
Copyright, trademarks and promotional media
Uploaders must possess sufficient rights or permission for photos, logos, menus, trademarks and promotional works. Restaurant representatives grant Yummy Lebanon the limited rights necessary to store, check, optimize and publish authorized listing content. Rightsholders may submit a good-faith infringement notice identifying the work, alleged infringing location, ownership/authority and contact details; false notices may be rejected. Content may be restricted during investigation. Uploaders may be responsible for lawful claims arising from material they supplied, to the extent permitted by applicable law; no indemnity clause eliminates mandatory consumer or platform obligations.
Correction, appeal and transparency
Contributors and businesses may request reconsideration through the same contact channel. We distinguish community ratings from independent editorial reviews, preserve score integrity, and will not silently change legitimate negative reviews for payment. Restaurant-submitted offers should include accurate conditions, prices and expiry information. See Terms of Use and Privacy Policy.